AI agent deployment in business operations refers to the process of implementing autonomous software agents that can execute multi-step workflows, such as processing invoices, routing support tickets, or generating financial reports, with minimal human intervention.
Cap table management is the ongoing administration of a company's capitalization table: the record of who owns equity, in what amounts, and under what terms.
An EBITDA bridge is a financial reconciliation that explains the change in EBITDA between two periods, typically from pre-acquisition to post-acquisition, or from one fiscal year to the next.
Outsourced back office is the delivery of core business operations (finance, HR, compliance, payroll, and administrative functions) by an external firm rather than an in-house team.
Revenue operations (RevOps) is the function that aligns sales, marketing, and customer success around a unified revenue engine: shared data, processes, and tooling across the entire customer lifecycle.
SOC 2 (System and Organization Controls 2) is an auditing framework developed by the AICPA that evaluates how a service organization manages customer data across five trust service criteria: security, availability, processing integrity, confidentiality, and privacy.